Frequently Asked Questions
Your guide to a seamless beauty experience with UNIQSO
How long does shipping take for colored contact lenses?
Standard shipping usually takes 10-20 business days, while express shipping options are available for delivery within 3-7 business days depending on your location.
Are your products safe and FDA approved?
Yes, all our contact lenses and beauty products are sourced from reputable manufacturers and hold certifications such as ISO, CE, and where applicable, FDA approval.
What is your return policy for beauty products?
Due to hygiene reasons, we can only accept returns on unopened and unused items in their original packaging within 30 days of receipt.
Do I need a prescription to purchase contact lenses?
While we offer both plano (0.00) and prescription lenses, we strongly recommend consulting with an eye care professional before purchasing to ensure proper fit and eye health.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as secure payments via PayPal and various local payment gateways.
How should I store and care for my new lenses?
Always wash your hands before handling lenses, use fresh multi-purpose contact lens solution for cleaning, and never use tap water or saliva to rinse your lenses.