Returns & Exchanges
At UNIQSO, we want you to be completely satisfied with your beauty experience; if your items are unopened and in their original packaging, you may return them within 30 days of delivery.
Initiate Your Request
Contact our customer support team with your order number and clear photos of the items you wish to return to receive a Return Merchandise Authorization (RMA).
Prepare Your Package
Securely pack the unused products in their original, unopened manufacturer packaging to ensure they remain sterile and undamaged during transit.
Ship to UNIQSO
Affix the provided return address to your parcel and ship it back to us using a trackable mail service to guarantee safe delivery to our warehouse.
Quality Inspection & Refund
Once our team inspects the items to verify they meet our hygiene standards, your refund or exchange will be processed within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing